Terms of Service for LeadSpark
Welcome to LeadSpark, where we are dedicated to empowering individuals and teams through our leadership training programs. By accessing or using our services, you agree to comply with these Terms of Service. Please read them carefully as they outline your rights and obligations when engaging with our offerings.
1. Acceptance of Terms : By utilizing the services provided by LeadSpark, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please refrain from using our services.
2. Services Offered : LeadSpark specializes in delivering high-quality leadership training programs designed to enhance the skills of aspiring leaders. Our programs cover a variety of topics, including effective communication, team building, and strategic decision-making, tailored to meet the needs of diverse organizations.
3. Registration and Account Responsibilities : To access certain features of our services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.
4. Payment Terms : Participation in our training programs may require payment of fees. By registering for a program, you agree to pay all applicable fees associated with your chosen service. We reserve the right to modify our fees at any time, and you will be notified of any changes before they take effect.
5. Cancellation and Refund Policy : If you wish to cancel your registration for a training program, you must notify us at least 14 days prior to the program start date to be eligible for a refund. Any cancellation made after this period may result in forfeiture of fees paid.
6. User Conduct : You agree to use our services only for lawful purposes and in a manner that does not infringe on the rights of any third party. Any form of harassment, discrimination, or disruptive behavior during our training sessions is strictly prohibited and may result in immediate removal from the program without refund.
7. Intellectual Property : All content provided during our training programs, including but not limited to materials, presentations, and online resources, are the intellectual property of LeadSpark. Unauthorized use or reproduction of our materials is strictly prohibited.
8. Limitation of Liability : LeadSpark shall not be liable for any direct, indirect, incidental, or consequential damages arising from your participation in our training programs. While we strive to provide valuable learning experiences, we make no guarantees regarding outcomes or results.
9. Privacy Policy : Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. By using our services, you consent to the data practices described in the Privacy Policy.
10. Contact Information : For any questions or concerns regarding these Terms of Service or our training programs, please contact us at [email protected] or call us at +41 41 319 37 80. Our office is located at Zihlmattweg 46, 6005 Luzern, Switzerland. We are here to assist you in your leadership journey.
By engaging with LeadSpark, you are taking a significant step towards enhancing your leadership capabilities. Thank you for choosing us as your partner in personal and professional development.
Terms of Return for LeadSpark Leadership Training Programs
At LeadSpark, we are committed to providing exceptional leadership training programs designed to empower individuals and teams. We understand that sometimes plans change, and it is important to us that our participants feel confident about their enrollment. This document outlines our terms of return for our programs, ensuring transparency and trust in our offerings.
Our leadership training programs are crafted to meet the needs of aspiring leaders in various sectors. We want every participant to have a positive experience, so we encourage you to review our return policy carefully. Should you find that you need to cancel or make adjustments to your enrollment, we are here to assist you through the process.
To initiate a return, please contact our dedicated support team at [email protected] or call us at +41 41 319 37 80 . Our team will guide you through the necessary steps to ensure a smooth return process.
We offer a full refund for cancellations made at least 30 days prior to the program start date. This allows us to manage our resources effectively while providing you with the flexibility you need. We believe that this timeframe respects both your decision and our commitment to delivering high-quality training.
If you cancel your enrollment between 15 to 29 days before the program, we will provide a 50% refund. We appreciate your understanding that closer cancellations impact our planning and resource allocation significantly.
Regrettably, cancellations made less than 15 days before the program start date are non-refundable. However, we understand that unforeseen circumstances can arise, and we encourage you to reach out to us. We are always willing to discuss potential alternatives, such as transferring your enrollment to a future program.
In the event that LeadSpark needs to cancel a program due to low enrollment or other unforeseen circumstances, participants will receive a full refund. We prioritize the quality of our training and would never compromise on the experience of our participants.
We also understand that life can be unpredictable. If you are unable to attend a program you have registered for, you may transfer your enrollment to another individual. Please contact us at the above email or phone number to facilitate this transfer smoothly.
Our team is dedicated to ensuring that our leadership training programs meet your expectations. Should you have any feedback regarding our programs or the return process, we encourage you to share your thoughts with us. Continuous improvement is vital to our mission at LeadSpark.
For any further queries regarding our terms of return or our leadership training programs, please do not hesitate to reach out. You can find us at Zihlmattweg 46, 6005 Luzern, Switzerland. Your leadership journey starts here, and we are excited to support you every step of the way!